Terms of Service
Effective Date: June 1, 2025 Welcome to Georgia Garage Solutions (“GGS,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, forms, and online services (the “Site”), and set expectations for requests for service, estimates, and communications. By using our Site, you agree to these Terms.1. Company Information
Georgia Garage Solutions Phone: 706-921-9075 Email: info@georgiagaragesolutions.com Service Area: Northeast Georgia (including Athens, Commerce, Jefferson, Braselton, and surrounding areas)2. Website Use
You agree to use the Site for lawful purposes only. You may not attempt to disrupt the Site, access private systems, scrape data, or use our content (including logos, photos, and branding) without permission.3. Requests for Service & Estimates
- Submitting a form or calling us is a request for information and does not guarantee availability.
- Any pricing shown on the Site is for general informational purposes and may vary based on diagnosis, parts, and job conditions.
- Final pricing is confirmed after an on-site inspection/diagnosis unless explicitly stated otherwise in writing.
- Photos, measurements, and information you provide must be accurate to the best of your ability.
4. Scheduling, Access & Cancellations
- You agree to provide safe access to the work area and secure pets during service.
- Appointment windows may shift due to traffic, prior jobs, or emergencies.
- If you need to cancel or reschedule, please contact us as soon as possible.
5. Payments
- Payment is due at time of service unless otherwise agreed in writing.
- We may accept card, ACH, or other payment methods through third-party processors.
- For larger projects, deposits and progress payments may be required.
- Past-due balances may be subject to collection efforts and any allowable fees permitted by law.
6. Warranties
Warranty terms (if any) are provided in your invoice/estimate or written warranty document. Manufacturer warranties may apply to certain parts and are subject to manufacturer terms and required maintenance. Labor warranties may be limited in duration and scope and may exclude normal wear, misuse, impact damage, or lack of maintenance.7. Safety & Existing Conditions
Garage doors and springs are under extreme tension and can be dangerous. If a door is stuck, off-track, or a spring is broken, discontinue use and contact a professional. We are not responsible for damage caused by continued operation after a problem begins, hidden structural issues, improper prior repairs, or unsafe site conditions beyond our control.8. Business Hours & Emergency Service
Our standard business hours are:
- Monday – Friday: 8:00 AM – 5:00 PM
- Saturday: 8:00 AM – 2:00 PM
- Sunday: Closed
We offer 24/7 emergency service for urgent situations such as doors stuck open, doors stuck closed, security risks, or vehicles trapped inside.
Emergency service requests outside of normal business hours may be subject to an additional emergency service fee. Availability may vary based on technician scheduling and travel distance.
9. Communications & SMS/Text Messaging
By submitting a form, requesting service, or providing your phone number, you consent to be contacted by us via phone call, SMS/text, email, or voicemail for scheduling, service updates, estimates, and customer support. Message frequency may vary. Standard message/data rates may apply.- You can opt out of SMS by replying STOP.
- You can request help by replying HELP or calling 706-921-9075.